Delete your account

Independent project

AlistoBrgy is an independent student-developed educational application. It is not affiliated with, endorsed by, authorized by, or operated by any Philippine government agency, barangay, or local government unit.

App moderator is an application role for managing community content and accounts. It does not establish government employment or government verification.

Option 1: inside the app

• Sign in and open Settings → Security → Delete my account.
• Re-enter your password or reauthenticate with your Google account, then confirm deletion.
• Keep connectivity available. If an error occurs, read the message and retry the unfinished process. Some information may already have been removed. Contact support if access or retry is no longer possible.

Option 2: request deletion by email

Send a request to AlistoBrgyBocos@gmail.com from the email address associated with the account, with the subject "Delete my AlistoBrgy account". Include enough information to identify the account, but never send your password or authentication codes. The owner may request appropriate verification before handling the request.

No fixed turnaround time is promised. If you do not receive a response, follow up using the same support address. Email submission is a request, not confirmation that deletion has completed.

Deletion scope and possible retained information

The in-app deletion process is designed to remove your Firebase Authentication account, profile, your hazard reports and their associated photos, and your community chat messages. It also cleans up account-related data on the phone where deletion is performed.

Deletion takes several steps across Firebase services and local storage. A network, permission or photo-deletion failure can leave the process partially completed. The app reports the failure and supports retrying unfinished steps; it must not be treated as complete until completion is confirmed. If you cannot sign in or retry, contact AlistoBrgyBocos@gmail.com. Do not send your password.

Community resources published by an app moderator, such as alerts, evacuation centers, routes, contacts, supplies and safety tips, may remain for other users. These records can retain author identifiers or other information included in the content; removal of a profile does not automatically anonymize every record.

Copies in moderation reports, other people's saved or shared content, other-device caches and historical orphaned photos may not be removed by the account-deletion flow. Ask support about remaining personal information so the owner can review it.

Firebase service records and any configured backups are separate from the live records deleted by the app. Their retention and any necessary cleanup depend on the service and the owner's configuration. No fixed backup-retention period, immediate purge of every copy, or request-completion deadline is promised here.

More information

See Privacy Policy for data handling and Terms of Use for community responsibilities. Questions or concerns: AlistoBrgyBocos@gmail.com.

External government information references

PAGASA — weather information and advisories published by PAGASA.

DOST-PHIVOLCS — earthquake, volcano and tsunami information published by PHIVOLCS.

HazardHunterPH — a separate hazard-assessment tool; it is not the AlistoBrgy map.

These links take you to external sources. They do not mean that these agencies authored, approved or verified AlistoBrgy's independently compiled safety guides, community posts, contacts, evacuation centers or routes. A general reference does not establish the source of a particular claim. Community information is not an official government advisory. Consult the original source for current information.